Executive Summary

I have acquired two certifications that demonstrate my expertise in specific areas. The first certification is Apple Certified Associate (Mac Integration), which validates my proficiency in integrating Mac systems effectively. This certification showcases my ability to work with Apple products and provide seamless integration solutions.

The second certification is ASQ Certified Quality Improvement Associate (CQIA), which highlights my knowledge and skills in quality improvement practices. With this certification, I have a solid foundation in implementing quality improvement initiatives, ensuring processes are efficient and effective, and driving continuous improvement within organizations.I am well-versed in various software and collaboration tools such as GitHub, Google Workspace, Jira, and Microsoft Office/Office 365 suite, including applications like Access, Azure, Flow, InfoPath, OneNote, Okta, PowerApps, Project, SharePoint, Sway, Teams, Visio, and Visual Studio. This proficiency allows me to effectively manage projects, collaborate with teams, and utilize different software and development environments.

Furthermore, I have experience working with SalesForce, Smartsheet, and Terraform, enabling me to leverage these platforms for customer relationship management, project management, and infrastructure provisioning. Additionally, I am adept at using Zoom for virtual meetings and remote collaboration.

Apart from technical skills, I possess knowledge and experience in various methodologies and standards. I am well-versed in Agile/Scrum practices, allowing me to effectively manage projects in iterative and collaborative environments. I am familiar with industry standards and guidelines such as ALCOA, Annex 11, ASTM E2500, BABOK, BPMN, cGMP, GAMP GPG Data Integrity by Design, GAMP5 A Risk-Based Approach to Compliant GxP Computerized Systems, and GAMP IT Infrastructure Control and Compliance.

Moreover, I have a strong understanding of GDPR regulations and ICH Guidelines, ensuring compliance and data protection. I am familiar with Lean principles, Six Sigma methodologies, TQM (Total Quality Management), and practices like JIT (Just-in-Time) and 5S for process improvement and waste reduction. Additionally, I have knowledge of regulatory standards such as Part 820 and 13483 for medical devices and compliance with SOX (Sarbanes-Oxley Act) requirements.

In summary, my experience encompasses certifications in Mac Integration and Quality Improvement, a wide range of technical skills in software and tools, and expertise in methodologies and standards related to project management, quality improvement, and regulatory compliance.